Shipping & Delivery
Prepping Your Order
Handling Time: We dedicate 1-2 business days to carefully prepare your order for shipment. Every StepStrong product is packed with care and precision, ensuring it arrives safely and ready to help you move and feel better.
Shipping Your Order
Shipping Options & Transit Time:
- Economy Shipping for Orders Under USD$50 – A flat $5 shipping fee applies to orders under $50, with delivery in 3 to 7 business days.
- Free Economy Shipping for Orders Over USD$50 – Enjoy complimentary shipping on orders over $50, with delivery in 3 to 7 business days.
We partner with trusted carriers to ensure your order arrives quickly and securely, no matter which shipping method you choose.
Tracking and Delivery
Follow the Journey:
We’ll send you a tracking number as soon as your order ships - so you can watch your package make its way to you in real time.
At Your Doorstep:
Our trusted delivery partners work hard to ensure your order arrives safely and on time.
In Case Your Package Goes on an Adventure
Missing Package? No Worries!
Check your usual delivery spots first—sometimes packages get tucked away or left with a neighbor.
Still Can’t Find It?
Please reach out to us directly and we can look in to it directly with the shipping carrier. You can reach us at support@mystepstrong.com
We’re happy to assist in resolving any shipping concerns, quickly and efficiently.
Product Questions
How is Flora40+ different from regular probiotics?
Most probiotics are formulated for younger women with different hormonal profiles. Flora40+ contains specific strains clinically studied for perimenopausal symptoms, plus Slippery Elm for digestive comfort—a combination you won't find in generic formulas.
Will these really help with my afternoon bloating?
Our formula includes Bifidobacterium lactis, specifically chosen for its ability to reduce bloating and improve regularity. Most customers notice improvement within 2-3 weeks of consistent use.
Are these actual probiotics or just candy gummies?
These are legitimate, high-potency probiotics with guaranteed CFU counts through expiration. We use zero sugar and third-party testing to ensure you're getting therapeutic doses, not empty calories.
Can Flora40+ help with vaginal dryness?
Our formula supports overall mucosal tissue health throughout the body. While we make no direct medical claims, many customers report improvements in intimate comfort as their microbiome rebalances.
How long before I notice results?
Most women experience initial improvements in digestive comfort within 2-3 weeks. Full benefits for overall balance typically develop over 6-8 weeks of consistent daily use.
When should I take Flora40+ gummies?
Take 2 gummies daily, preferably with a meal. Many women prefer taking them with breakfast to establish a consistent routine.
Can I take these with other supplements or medications?
Flora40+ is generally safe to combine with other supplements. However, always consult your healthcare provider about potential interactions with medications.
Are there any side effects?
The formula is 100% natural and gentle, and there are no uncomfortable side effects.
Is this safe for long-term use?
Yes, Flora40+ is designed for daily, long-term use. The ingredients are safe and beneficial for ongoing support.
Shipping & Delivery
How long does shipping take?
- Free Standard Shipping: Arrives within 3-11 business days.
- Expedited Shipping ($9.95): Arrives within 3-7 business days.
Where do you ship?
We primarily service the USA, Canada, Australia, United Kingdom and New Zealand. However, we also do ship to most European countries as well.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email. You can follow your order right to your door on our website at: TRACKING PAGE
Ordering & Guarantee
What if Flora40+ doesn't work for me - is there a guarantee?
We offer a 90-day money-back guarantee. If you're not satisfied, contact us for a full refund—no questions asked.
How do I start a return?
To initiate a return:
- Contact our support team with your order number.
- We’ll guide you through the return process and provide the necessary details.
- Once received, refunds are processed within 5-7 business days.
I forgot to use my discount, what should I do?
Please reach out to our customer support, we are more than happy to help with your order!
My order is missing or lost—what do I do?
First, check your delivery area and ask neighbors if they received it.
If your package is still missing, contact our support team, and we’ll assist in locating it.