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Product Questions
What makes StepStrong ReliefWear different?
StepStrong ReliefWear is designed to combine the best of both worlds—the flexibility and softness of a sock with the structure and support of a cushioned shoe. The breathable, stretch-fit upper provides a snug yet gentle fit, while the cushioned insole and rubberized sole offer superior shock absorption, arch support, and stability. This unique combination ensures lasting comfort for those who struggle with foot pain or mobility challenges.
Who are theres mainly designed for?
StepStrong ReliefWear is ideal for individuals suffering from chronic foot pain, including plantar fasciitis, neuropathy, and arthritis. It's also a perfect solution for those with balance issues, swelling, or general foot discomfort. Whether you're looking for everyday comfort or relief from a medical condition, these shoes provide the right amount of support and flexibility to keep you moving with ease.
Can I wear them outside?
Yes! Unlike regular socks or house slippers, StepStrong ReliefWear features a durable, rubberised sole that allows for safe outdoor use. Whether you're running errands, taking a walk, or just stepping outside for fresh air, these shoes provide the protection and grip needed for both indoor and outdoor wear.
How do they help with foot pain?
StepStrong ReliefWear is built with a cushioned insole that reduces pressure on sensitive areas of the foot, helping to alleviate pain from conditions like plantar fasciitis and neuropathy. The flexible yet supportive design promotes natural foot movement, improves circulation, and reduces strain on joints, making every step more comfortable.
Are they easy to put on?
Absolutely! The slip-on design eliminates the hassle of laces or tight fastenings, making them incredibly easy to wear. The stretchable upper adapts to the shape of your foot, providing a snug but gentle fit—perfect for those with arthritis, swollen feet, or limited mobility.
Do they improve balance and stability?
Yes! StepStrong ReliefWear is designed with a slip-resistant rubber sole that enhances grip on various surfaces, reducing the risk of slips and falls. The ergonomic design supports proper foot alignment, improving balance and overall stability for those with mobility challenges.
Are they good for swollen feet or edema?
Yes, the soft, stretchy upper material comfortably expands to accommodate swelling without feeling restrictive. The wide toe box allows for natural toe spread, preventing unnecessary pressure that can worsen foot conditions.
How do I clean them?
StepStrong ReliefWear is machine-washable for easy maintenance. Simply wash on a gentle cycle with cold water and let them air dry to maintain their shape and durability.
What sizes are available?
We offer a full range of men’s and women’s sizes, ensuring a perfect fit for every foot. If you're between sizes, we recommend sizing up for extra comfort.
What if I’m not satisfied?
We stand by our product and want you to be completely happy with your purchase. We proudly offer a full 90-day money back guarantee on all orders - simply contact our support to initiate a refund.
Shipping & Delivery
How long does shipping take?
- Free Standard Shipping: Arrives within 3-11 business days.
- Expedited Shipping ($9.95): Arrives within 3-7 business days.
Where do you ship?
We primarily service the USA, Canada, Australia, United Kingdom and New Zealand. However, we also do ship to most European countries as well.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email. You can follow your order right to your door on our website at: TRACKING PAGE
Returns & Refund
Does ReliefWear come with a guarantee?
Yes! We proudly offer a 90-day risk-free guarantee. If you don’t see results, we’ll refund you—no questions asked.
How do I start a return?
To initiate a return:
- Contact our support team with your order number.
- We’ll guide you through the return process and provide the necessary details.
- Once received, refunds are processed within 5-7 business days.
I forgot to use my discount, what should I do?
Please reach out to our customer support, we are more than happy to help with your order!
My order is missing or lost—what do I do?
First, check your delivery area and ask neighbors if they received it.
If your package is still missing, contact our support team, and we’ll assist in locating it.